The staff was very polite and helpful! The staff went out of their way to help me, as I had an injured knee. They brought my luggage to the room and even keep my ice packs for my knee in their freezer. Not to mention….the shuttle van driver drove me across the parking lot to a restaurant so I wouldn’t have to walk on my injured knee. The manager over the breakfast asked if I had paid for the breakfast and I replied I was not sure. She immediately said Your meal is on us. Over the years, I have always stayed at the hotel when I am traveling from the Cincinnati airport. I am a customer for life!!
Julie
2025年3月
Facilities are clean and well-kept. Was easy to relax and to sleep. TV channels were more than adequate, lotion, shower soap, shampoo & conditioner were of good quality. Overall, it seemed like a well-run facility and exceptional staff. They went above and beyond my expectations. I walk with a cane and am prone to falling. The front desk manager and staff were so very helpful. That morning Brian met me at my room promptly at 4:45 a.m., he escorted me to the main lobby, helped with my bags, loaded them on the shuttle and, then he even carried my bags into the airport (Delta ticket counter). I am so grateful to Brian, to the shuttle driver who gave him the time to further escort me to the ticket counter, and to the front office manager and staff who facilitated that service and to Brian who was amazing and a life-saver! Thank you, Hilton Cincinnati Airport!
Kevin
2025年1月
How quiet it was.
Susan
2025年5月
Very clean hotel and helpful staff. Location was excellent. Close to airport and walking distance to several resturants. The room was very very quiet.
Rachel
2024年10月
Flew in late to Cincinnati Airport, had a bit of trouble finding the pick up spot at the airport, no fault of the hotel. Called the hotel they gave us great directions, and sent a shuttle to pick us up. Really nice staff particularly when it was late at nite. I'd stay here again.
Christopher
2023年9月
It's clean. It's convenient. It's centrally-located for easy interstate access, plenty of food options, and medical care just across the street. All in all, it's going to be difficult to find a better option.
Wvumajor9
2022年7月
room was clean and organized and comfortable.
Tonya
2025年5月
The shuttle from the airport to hotel was ontime. The room was clean and modern. It was much larger than I had anticipated, too! The bed and pillows were comfortable. Even though we arrived very late to the hotel, the staff was very welcoming. Had a great nights rest!
Michelle
2022年3月
comfortable bed. clean upscale lobby and restaurant/ bar. delicious breakfast.
Stephanie
2023年6月
The bed an pillows were soft and wonderful. The size of the room was exceptionally great.
Mattel1
2022年6月